Channel & Integration Management

 The Loop Returns integration for Klaviyo Helpdesk allows your support agents to view return statuses, initiate returns, and share return labels without ever leaving the ticket view. This guide cov...

You will learnIn this article, you’ll learn how your support team can search for products and send linked recommendations directly from the ticket across all Helpdesk channels (Email, SMS, WhatsApp...

Why this matters By answering those Direct Messages (DMs) in Klaviyo, you get the full profile—orders, email clicks, lifetime value—right next to the chat. Faster answers = more sales, less tab-swi...

Why this mattersEvery minute you spend jumping between Klaviyo, Recharge, and Shopify is a minute you could spend growing sales. The Edit Subscription modal lets you cancel, skip, or change a custo...

You will learnIn this article, you’ll learn how to remove items, adjust quantities, change addresses, or cancel a Shopify order — all without leaving Helpdesk. Completing edits in-place shortens av...

You will learn Learn how to use SMS for customer support, allowing you to quickly answer subscribers’ questions and hear their feedback. With Klaviyo two-way messaging, you can leverage SMS to prov...