Build and use reviews

This feature is only available to customers in the United States with an existing Facebook or Instagram Shop. Learn how to sync reviews from Klaviyo to Meta Shops, so shoppers using Facebook and ...

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Learn how to display a customer review on a Klaviyo sign-up form to build trust with your site visitors and encourage more submissions. You can choose between adding a store review or specific prod...

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You will learn  Learn how to share reviews between 2 or more of your storefronts, also called multi-store syndication. This is helpful if you have multiple storefronts for different locations, but ...

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You will learn Learn how to showcase product ratings in a product block within a campaign or flow email. Showing the rating of your featured products in emails highlights product quality and custom...

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You will learn  Learn how to sync reviews from the Shop app to Klaviyo. After syncing these reviews, they will appear on your site in Klaviyo’s reviews widgets, and Klaviyo reviews will appear in t...

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You will learn  Learn about language, translation, and locale settings for reviews widgets. These settings determine which language your widgets and the review submission form appear in. Set a defa...

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Learn how to allow your customers to submit a review directly from their email. With this option configured, reviewers won’t need to open a new window to leave a review.   This feature is currentl...

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You will learn  Learn how to use a campaign to request verified reviews from past purchasers. This process involves creating a segment of people who purchased a product, then sending them a campaig...

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You will learn Learn about variant support for Klaviyo Reviews, which allows product variants to be stored and displayed in addition to titles. Variant support is enabled by default, but you must u...

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You will learn Learn how to select a product ID variable to display dynamic review quotes related to the products someone is interested in. These variables vary between events, so make sure to use ...

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You will learn Learn what rich snippets are and how to enable them to feature your reviews data in search results and improve SEO.  About rich snippets Rich snippets are a small piece of code that ...

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You will learn Learn how to use metafields to customize Klaviyo Reviews content on your site. Metafields are Shopify’s tool for storing custom variables for use across your site, including on produ...

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You will learn Learn how to add Klaviyo Reviews widgets to a mobile app built with Tapcart. These widgets can be added to your Tapcart app using custom blocks:  Star rating widget Product pages o...

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You will learn Learn about custom CSS for Klaviyo Reviews, including how to implement some basic use cases. For more advanced use cases, head to our developer resource on custom CSS for Klaviyo Rev...

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You will learn Learn about review verification and publication statuses. These indicators determine whether and how a review appears on your website and product pages. Understanding reviews and rat...

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You will learn  Learn how to feature a product review within a campaign or flow email via the Review quote block. With Klaviyo Reviews, you can use this block to feature customer testimonials and r...

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You will learn Learn how to configure key flows in Klaviyo to start acquiring customer reviews.  If you use a different reviews platform other than Klaviyo Reviews, learn how to request reviews us...

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Learn how to customize the appearance of your review widgets (e.g., the blocks on your store that display and accept product reviews).  Available reviews widgets Klaviyo reviews provides several wi...

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You will learn Learn how to add questions for your customers to answer when they review your products. The answers can help contextualize their review and provide valuable data on your products. If...

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You will learn Learn how to create product groups in order to allow reviews to appear on multiple product pages. This is helpful when you sell multiple highly similar items in multiple styles.  Whe...

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You will learn  Learn how to avoid sending review requests to certain customers or for products that don’t require review (like gift cards or shipping insurance).  Using the klaviyo_reviews_exclude...

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You will learn  Learn how to customize when you send review requests to recent customers. Note that this setting can only be adjusted for those using Shopify; if you use WooCommerce, your review re...

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You will learn Learn why review requests feature a single item, how an item is selected from an order to be reviewed, how to request reviews for multiple products, and how you can adjust your revie...

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Learn how to sync reviews with Google Shopping so shoppers from across the web can see your customer ratings. This process can take upwards of 2 weeks to complete, so start the process early. Howev...

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You will learn Learn how to export the reviews you collect in Klaviyo Reviews to a CSV. Once you’ve exported the data, you can analyze it using a spreadsheet tool like Google Sheets or import it in...

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You will learn Learn how to create a flow in Klaviyo to create a customer service ticket whenever someone submits a negative review. Notifying your customer service team allows them to proactively ...

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