How to request a premium success and support package
You will learn
Learn how to request a different support and success package. Klaviyo offers 3 tiers for support and success:
Standard
Professional
Enterprise
Want to learn more about what’s inclu...
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Understanding your account usage
Only Owners, Admins and Managers can access the Account usage tab.
Learn how to review your account usage in Klaviyo. For all non-contracted accounts (including those using shared billing), the...
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How to choose your upgrade preference
You must:
Be an Owner or Admin.
Have Billing Permissions in your user role.
Have a Profile & Email, Mobile Messaging, Helpdesk, or Customer Agent plan.
You will learnFind out how to change to a ...
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How to add or change a plan in Klaviyo
Only Owners and Admins can change plans within Klaviyo.
You will learn
Learn how to manually upgrade or downgrade your Klaviyo billing plan.
This article does not discuss canceling or downgradi...
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