How to create a Tool (Beta)
Beta feature. Creating fully custom tools from scratch is in open beta and available to all Customer Agent accounts — no sign-up required. You’ll find the Tools page in Customer Agent. The feature ...
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Customer Agent profile tools
You will learn
What Customer Agent’s profile tools are, what each one does, and how to use them in skills. These tools let your agent read from and write to a shopper’s Klaviyo profile during a con...
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How to create a Tool (Beta)
Beta feature. Creating fully custom tools from scratch is currently in a closed managed beta. If you don’t see a Tools page in Customer Agent, your account doesn’t have beta access yet.
You will le...
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Understanding Tools
You will learn
What tools are, what they do, and how they fit alongside skills and content. By the end, you’ll know when a tool is the right building block and when to reach for something else.
Not...
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