Security

Overview The Security Contact lets your company designate a specific account Admin as the primary point of contact for security-related communications from Klaviyo - such as breach alerts, suspicio...

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What is an account compromise? An account compromise occurs when an unauthorized actor gains access to your user account. This could allow the attacker to view, steal, or alter sensitive informatio...

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What is Phishing? Phishing is a type of cyber attack where attackers impersonate legitimate organizations or individuals through email, text messages, phone calls, or websites to trick you into div...

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For non Admins / Owners Use Strong Passwords Create a unique, strong password for your Klaviyo account that includes numbers, letters, symbols, and at least 12 characters. Never share your passwor...

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For non Admins / Owners 1. Use Strong Passwords Create a unique, strong password for your Klaviyo account that includes numbers, letters, symbols, and at least 12 characters. Never share your pass...

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Only Owners, Admins or users with the Account Settings EDIT permission set can grant a Klaviyo representative permissions. Find out what it means to grant permissions to your account, including how...

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Get answers to frequently asked questions about multi-factor authentication (MFA).  Where do I get my MFA code? It depends on whether you set up MFA via SMS or an authenticator app: SMS: your code...

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You will learn Learn how to reset multi-factor authentication (MFA) for a user.  This is helpful if anyone in your account is using MFA, but can’t log in and has lost their backup authentication co...

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You will learn Learn how to set up single sign-on (SSO) for your Klaviyo account or portfolio. Currently, only identity provided (IdP) single sign-on is supported in Klaviyo. Why use SSO? Singl...

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You will learn Learn how to set up a system for cross-domain identity management (SCIM) user provisioning in an account or portfolio. You must have a paid plan and be an Admin or Owner to set up t...

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Multi-factor authentication is required for paid accounts.  You will learn Learn how to set up multi-factor authentication (MFA) to help make your Klaviyo account or portfolio more secure. With M...

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You will learn Learn how to troubleshoot errors for single sign-on (SSO) with Klaviyo. This article is meant for those familiar with SSO, such as IT professionals. For more information, please see...

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