RCS vs SMS vs MMS
RCS, SMS, and MMS are all mobile messaging channels, but they differ significantly in capabilities, user experience, tracking, and performance measurement.
This article explains how each channel w...
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How to set up RCS messaging
RCS allows you to send branded, rich, interactive messages to your customers using a verified sender called an RCS Agent. This guide explains what an RCS agent is, how to request and enable one in ...
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RCS on iOS: known limitations and what to expect
RCS is a carrier-backed messaging standard that has matured primarily on Android. Apple has only recently added support for RCS on iOS, and that implementation is still evolving.As a result, some R...
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Understanding Unknown Senders filtering on iOS and how it affects RCS
When you send RCS messages, they are delivered from an RCS agent. If you've sent SMS messages previously, then your subscribers will be receiving your RSC messages from a new sender. Although these...
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Getting started with RCS
Once an RCS agent is activated in your Klaviyo account, RCS becomes the default message format for all text messages in the countries where you have an active agent.This means that any text message...
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How to use the RCS capability property in Klaviyo
Prerequisite: The RCS capability property only appears for accounts that have activated RCS. If RCS is not enabled for your account, this property will not be visible.The RCS capability property in...
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How to create an RCS campaign in Klaviyo
RCS lets you send rich, interactive messages which can increase engagement and conversions compared with SMS.In this guide, we’ll show you how to create a basic text-only RCS campaign. If you’d lik...
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How to create an RCS message in a flow
In this guide, we’ll show you how to add a basic text-only RCS message to a flow. If you’d like to add rich features, see our guide to creating rich RCS messages/a.Once an RCS agent is activated in...
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How to create rich interactive RCS messages in Klaviyo
Klaviyo allows you to create rich RCS messages that include text, media, and interactive elements within both campaigns and flows. These richer messages help drive higher engagement and conversion ...
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How to track RCS opens in Klaviyo
RCS (Rich Communication Services) campaigns and flows now support tracking when a recipient opens your message. This helps you better understand engagement and target audiences more effectively.It’...
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RCS Pricing
RCS Agent Registration FeesKlaviyo does not currently charge any RCS agent fees in any country. However, fees may be introduced in the future for agents registered in the US only.RCS Message RatesP...
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