Send and use WhatsApp with Klaviyo

Add profile, custom, and event variables to personalize WhatsApp templates. Dynamic content lets you tailor each message with customer data, such as a first name, loyalty tier, product name, or che...

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User must have WhatsApp set up in their Klaviyo account.Monitor your WhatsApp deliverability health from a centralized dashboard. The WhatsApp deliverability hub helps you track account quality, me...

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Learn how to create and send a WhatsApp campaign in Klaviyo. WhatsApp campaigns use approved message templates and allow you to include structured content such as headers, bodies, footers, and butt...

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Learn how to send transactional WhatsApp messages using approved utility templates.Transactional WhatsApp messages let you send order confirmations, shipping updates, account alerts, and other non-...

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Learn how to add WhatsApp to your browse abandonment flow to diversify how you engage customers.Adding WhatsApp to a browse abandonment flow helps you follow up with shoppers who viewed a product b...

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Learn how to add WhatsApp messages to your abandoned cart flow and follow best practices.Adding WhatsApp to your abandoned cart flow lets you remind shoppers to complete their purchase using a dire...

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Learn how to add WhatsApp messages to your thank you or order confirmation flow.Adding WhatsApp to your post-purchase flow lets you reach customers immediately after they buy. You can confirm their...

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You must have WhatsApp enabled in your account. Some features may require a paid plan. Users need permission to create and edit flows.Create a WhatsApp welcome flow to automatically message new sub...

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Learn how to create a multilingual WhatsApp campaign in Klaviyo using Smart Translations. This feature helps you automatically translate and send your WhatsApp message in each recipient’s preferred...

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You will learn how to set up and manage the WhatsApp templates your team can use to continue customer conversations past the standard 24-hour limit.Before you beginBefore you begin, you’ll need to ...

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Learn how to add a WhatsApp message action to a flow. Like SMS or push notifications, you can use WhatsApp in combination with email flows to reach your audience in their preferred channel.Before y...

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Learn how to create a WhatsApp template through Klaviyo. Once you have created a template and it has been approved by Meta, you can begin to send it through campaigns and flows.Before you beginIn o...

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