US Short Code Annual Brand Vetting
US Short Code Brand Vetting is a mandatory compliance requirement established by the CTIA and enforced through the US Short Code Registry. The purpose of this annual verification is to ensure that ...
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Understanding SMS sending numbers
Please note that only account Owners, Admins, and Managers have the ability to add and manage sending numbers.You will learnLearn about the SMS sending numbers for every country that Klaviyo can se...
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Short code application reference
You will learn
Learn about the short code application process, including what you need to apply, how long it takes, and more.
Short code requirements vary country to country. Here, we explain what ...
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Understanding toll-free number verification
You will learn
Learn about toll-free number verification, including what it means to be verified and how this works in Klaviyo.
Verified vs. unverified
Verified
A business can have 1 verified toll-...
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How to request a long code in Klaviyo
To request a long code, you must:
Be an Owner or Admin.
Have a paid SMS plan.
You will learnFind out how to request or register a long code so that you can start sending SMS. Long codes are ava...
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How to set up your branded sender ID
For setup, you must be an Owner, Admin, or Manager.
Learn about branded sender IDs in Klaviyo, including how to set them up, where they’re available, and more.
This article only discusses brande...
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Understanding when to get a short code
You will learn
Learn when to consider getting a short code, including why you might benefit and at what points a short code will be helpful.
Short codes can be crucial to a brand's deliverability. ...
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Understanding toll-free number rejection
You will learn
Learn why a toll-free number might have been rejected for verification, and what you may be able to do if this happens.
About toll-free number rejection
Klaviyo uses a wireless carr...
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