Understanding SMS compliance settings

You must be an Owner, Admin, or Manager to use this functionality. This feature is also only available for subscribers in the United States.  Learn how to either automatically unsubscribe or send...

Read More...

You must be an Owner, Admin, Manager, or Campaign Coordinator to set up call forwarding.  You will learn Get step-by-step instructions for setting up call forwarding for your US toll-free number....

Read More...

Owners, Admins, and Managers can edit the settings for compliance keywords You will learn Learn about compliance keywords in Klaviyo, including what they are, how they work, and which languages t...

Read More...

You will learn Learn how to configure the language and responses compliance keyword settings in Klaviyo. These settings help you personalize replies to your audience in each country.  This informa...

Read More...

You must be an Owner, Admin, or Manager to use this functionality. You will learn Learn how to control when an opt-out keyword results in an unsubscribe. Opt-out keywords are a type of compliance...

Read More...

You will learn Learn about the organizational prefix for SMS messages, including what it is, how to change it, when it’s enforced, and more. This information is intended solely for educational and...

Read More...

Learn about the 2 opt-out options for an SMS: unsubscribe instructions or unsubscribe link. This article describes both options, including how they work and when each can be used.  It’s always imp...

Read More...

You must be an Owner, Admin, or Manager to change the quiet hour settings for an account. You will learn Learn how to change your quiet hour settings in Klaviyo, including:  Changing whether qui...

Read More...

You will learn Learn about the company info link for SMS messages. This link is turned on by default for recipients in Canada and New Zealand.  Note that linking to your company information is requ...

Read More...