About your review pipeline
Learn about the path from a placed order to a submitted review, including how Klaviyo makes it easy to see every order’s status in your review pipeline.
About the Orders tab
If you navigate to Rev...
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How to migrate from another reviews provider to Klaviyo
You will learn
Learn how to migrate from a previous reviews provider to Klaviyo Reviews. This guide covers the entire migration process, from importing your data to setting up widgets, choosing a p...
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How to collect, import, and display store reviews
You will learn
Learn about store reviews, also called site reviews, which reflect your entire brand rather than a single product, and how to feature them in your store.
About store reviews
There a...
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How to install Klaviyo Reviews for WooCommerce
You will learn
Learn how to install Klaviyo Reviews on your WooCommerce store and add reviews widgets. To learn about all the steps required to get started, head to Getting started with Klaviyo Rev...
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How to collect reviews from past orders
You will learn
Learn how to queue up recent purchases for review requests while getting started with Klaviyo Reviews. This guide covers requesting reviews from anyone who purchased before you start...
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Understanding reviews performance
You will learn
Learn how to monitor and understand your reviews analytics in Klaviyo, including your response rate, average rating, and more. These analytics are important to understanding whether ...
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How to respond to customer reviews
You will learn
Learn how to respond to reviews left by your customers. Responses are public, so future shoppers can use this information to inform their buying decisions.
Respond to a customer rev...
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How to customize the review submission page
Learn about customization options for the reviews submission page, including how to let reviewers choose an AI-generated headline for their review.
The review submission page will take the form of...
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Getting started with Klaviyo Reviews
You will learn
Learn how to set up reviews so you can collect customer feedback and share positive reviews with your prospects.
Reviews may include the following content:
Text review
Star rating
...
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How to install Klaviyo Reviews on Shopify 2.0 themes
You will learn
Learn how to install Klaviyo Reviews on your Shopify 2.0 store by installing the app and adding reviews widgets.
If your Shopify store uses a vintage theme, you must copy and paste...
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How to install Klaviyo Reviews on Shopify (vintage themes and headless)
You will learn
Learn how to install Klaviyo Reviews with a vintage Shopify theme or headless architecture. This process involves copying several code snippets and pasting them into your site’s code...
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How to import product reviews data from another platform
You will learn
Learn how to import reviews and custom questions from your prior platform into Klaviyo Reviews. There are 2 ways to import reviews:
Export reviews and directly upload them to Klaviy...
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