How to grant a Klaviyo representative permission to your account
Only Owners, Admins or users with the Account Settings EDIT permission set can grant a Klaviyo representative permissions. Find out what it means to grant permissions to your account, including how...
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Multi-factor authentication (MFA) FAQs
Get answers to frequently asked questions about multi-factor authentication (MFA).
Where do I get my MFA code?
It depends on whether you set up MFA via SMS or an authenticator app:
SMS: your code...
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How to reset multi-factor authentication for a user
You will learn
Learn how to reset multi-factor authentication (MFA) for a user.
This is helpful if anyone in your account is using MFA, but can’t log in and has lost their backup authentication co...
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How to set up single sign-on (SSO)
You will learn
Learn how to set up single sign-on (SSO) for your Klaviyo account or portfolio. Currently, only identity provided (IdP) single sign-on is supported in Klaviyo.
Why use SSO?
Singl...
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How to set up SCIM user provisioning
You will learn
Learn how to set up a system for cross-domain identity management (SCIM) user provisioning in an account or portfolio.
You must have a paid plan and be an Admin or Owner to set up t...
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How to set up multi-factor authentication (MFA)
Multi-factor authentication is required for paid accounts.
You will learn
Learn how to set up multi-factor authentication (MFA) to help make your Klaviyo account or portfolio more secure. With M...
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Troubleshoot SSO and SCIM errors
You will learn
Learn how to troubleshoot errors for single sign-on (SSO) with Klaviyo. This article is meant for those familiar with SSO, such as IT professionals.
For more information, please see...
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