Setting up key hotel reports with Mews

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Overview

This guide explains how to create three dashboards in Klaviyo using Mews' Confirmed Room Night and Completed Room Night event metrics. These metrics give you granular, per-night visibility into booking performance and stay revenue — broken out by property, source, and resource type.

DashboardMetric UsedWhat It ShowsUse Case
Historical Daily Room Revenue from StaysCompleted Room NightTotal room revenue per night (broken out by property, origin, and resource type)View the revenue attributable to each night
ADR from StaysCompleted Room NightAverage nightly rate per night actually stayed (broken out by property, origin, and resource type)View the average daily rate historically
ADR from New BookingsConfirmed Room NightAverage nightly rate at time of booking (broken out by property, origin, and resource type)View the average daily rate for new bookings to understand the impact of marketing efforts

Prerequisites

  • Your Mews integration must be connected to Klaviyo.
  • You must have at least Editor-level access to the Klaviyo account.

Dashboard 1: Historical Daily Room Revenue from Stays

This dashboard measures the historical daily room revenue — useful for evaluating the revenue attributable to each night. At the end of these steps, your dashboard for daily room revenue will look like this:

Screenshot 2026-02-27 at 1.57.06 PM.png
Screenshot 2026-02-27 at 1.57.14 PM.png

Steps

1. Log in to Klaviyo

2. In the left-hand navigation, click Analytics, then click Dashboards.

3. Click Create Dashboard. Name it as you like (e.g. Historical Daily Room Revenue from Stays).

4. Click Create.


Add Card 1 — Historical Revenue from Stays

  1. Click Add Card > Create from Scratch > Line Graph
  • Metric: Completed Room Night
  • Aggregation: Sum → Revenue ($value)
  • Group by: (none)
  • Visualization: Line chart
  • Card title: Total
Screenshot 2026-02-26 at 1.37.27 PM.png

2. Click Save Card.


Add Card 2 — Historical Revenue from Stays by Resource Type

Same process as above, except select Group by ResourceName.

  • Metric: Completed Room Night
  • Aggregation: Sum → Revenue ($value)
  • Group by: ResourceName

Add Card 3 — Historical Revenue from Stays by Property Name

Same process as above, except select Group by PropertyName.

  • Metric: Completed Room Night
  • Aggregation: Sum → Revenue ($value)
  • Group by: PropertyName

Add Card 4 — Historical Revenue from Stays by Origin

Same process as above, except select Group by Origin.

  • Metric: Completed Room Night
  • Aggregation: Sum → Revenue ($value)
  • Group by: Origin

Set the time period as you like and the conversion metric to Completed Room Night. Click Save.

Screenshot 2026-02-26 at 1.40.51 PM.png

 


 

Dashboard 2: ADR from Stays

This dashboard shows the Average Daily Rate (ADR) for nights actually stayed — answering "how much are guests paying per room, per night?" At the end of these steps, your dashboard for average daily rate will look like this:

Screenshot 2026-02-27 at 2.02.41 PM.png
Screenshot 2026-02-27 at 2.02.51 PM.png

Steps

Add Card 1 — ADR from Stays

  • Metric: Completed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: (none)
Screenshot 2026-02-26 at 1.43.06 PM.png

Add Card 2 — ADR from Stays by Property Name

  • Metric: Completed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: PropertyName
  • Card title: By Property

Add Card 3 — ADR from Stays by Origin

  • Metric: Completed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: Origin
  • Card title: By Origin

Add Card 4 — ADR from Stays by Resource Type

  • Metric: Completed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: ResourceName
  • Card title: By Resource Type

Set the time period as you like and the conversion metric to Completed Room Night. Click Save.

Screenshot 2026-02-26 at 1.40.51 PM.png

Dashboard 3: ADR from New Bookings

This dashboard shows the ADR for newly confirmed bookings — answering "what are guests willing to pay at the time they book?" Use this to measure the impact of campaigns and flows on booking value. At the end of these steps, your dashboard for average daily rate will look like this:

Screenshot 2026-02-27 at 2.05.21 PM.png
Screenshot 2026-02-27 at 2.05.30 PM.png

Steps

Same as above, create a new dashboard and name it as you like (e.g. ADR from New Bookings).

Add Card 1 — ADR from from New Bookings

  • Metric: Completed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: (none)
Screenshot 2026-02-27 at 1.35.43 PM.png

Add Card 2 — ADR by Resource Type

  • Metric: Confirmed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: ResourceName
  • Card title: By Resource Type

Add Card 3 — ADR by Origin

  • Metric: Confirmed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: Origin
  • Card title: By Origin

Add Card 4 — ADR by Property Name

  • Metric: Confirmed Room Night
  • Aggregation: Average → Revenue ($value)
  • Group by: PropertyName
  • Card title: By Property

Set the time period as you like and the conversion metric to Completed Room Night. Click Save.

Screenshot 2026-02-27 at 1.36.45 PM.png

Understanding the Metrics

PropertyWhat It Means
$valueThe nightly room rate for that specific night
PropertyNameThe name of the hotel property
OriginWhere the booking came from (e.g., Direct, TravelAgent, Hotels.com)
ResourceNameThe room type or name (e.g., Executive Suite, Deluxe Queen)
StartDateThe calendar date the night begins

> Note: Because each Mews reservation generates one Room Night event per night of the stay, you can filter or segment on any individual night — not just the overall reservation.
 

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