How to change your account name

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You will learn

Learn how to change your account name (also called your organization name) in Klaviyo. Knowing how to do this is helpful if your company is rebranding, there’s a mistake in the current name, or you simply want to edit it in some way. 

Before you begin

Please note the following: 

  • You must be an Owner or Admin to edit the account’s name.
  • If you use a branded sender ID to send SMS, you may also want to change that ID. 

Change account name in Klaviyo

  1. Click the current account name in the bottom left corner. 
  2. Select Settings.
    Account dropdown in bottom left when Settings is highighted
  3. Under Account, choose Organization.
    Organization tab under Account Settings
  4. Review and, if needed, edit the Default sender name. 
  5. Under Company/organization name, input your desired account name. Here, we changed “Bridge Designs” to “Designs by Bridge” and also updated the sender name.
    Organization tab, showing where to change the company name, sender name, and more
  6. Click Save. 
  7. Refresh the page or click into a new tab to see your new account name.
    Account dropdown showing the new organization name

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